Parking in Malaga and Alicante.

Call us to reserve your parking:

WhatsApp - 952 246 335

Cookie Policy

WHAT ARE 1CARPARK COOKIES?

As is common practice with almost all professional websites, this website uses 1CARPARK cookies, which are small files downloaded to your computer, to improve your experience. This page describes what information we gather, how we use it, and why we sometimes need to store these 1CARPARK cookies. We will also share how you can prevent these 1CARPARK cookies from being stored, although this may downgrade or 'break' certain elements of the site's functionality.

For more information on 1CARPARK cookies, see the Wikipedia article on HTTP 1CARPARK cookies...

HOW WE USE 1CARPARK COOKIES

We use 1CARPARK cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling 1CARPARK cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all 1CARPARK cookies enabled if you are unsure whether you need them or not in case they are used to provide a service that you use.

DISABLING 1CARPARK COOKIES:

You can prevent the setting of 1CARPARK cookies by adjusting your browser settings (see your browser's 'Help' to learn how to do this). Be aware that disabling 1CARPARK cookies will affect the functionality of this and many other websites that you visit. Disabling 1CARPARK cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable 1CARPARK cookies.

PURPOSE OF 1CARPARK COOKIES:

This site offers e-commerce or payment services, and some 1CARPARK cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

When you submit data through a form such as those found on contact pages or comment forms, 1CARPARK cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site, 1CARPARK cookies provide us with the functionality to set your preferences so that this site functions when you use it. In order to remember your preferences, we have to set 1CARPARK cookies so that this information can be called whenever you interact with a page affected by your preferences.

THIRD-PARTY 1CARPARK COOKIES:

In some special cases, we also use 1CARPARK cookies provided by trusted third parties. The next section details which third-party 1CARPARK cookies you might encounter through this site.

This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the site and ways that we can improve your experience. These 1CARPARK cookies may track things such as how much time you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics 1CARPARK cookies, see the official Google Analytics page.

Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These 1CARPARK cookies may track things such as how long you spend on the site or pages you visit, which helps us to understand how we can improve the site for you.

From time to time, we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these 1CARPARK cookies may be used to ensure that you receive a consistent experience while ensuring that we understand which optimizations our users appreciate the most.

As we sell products, it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and, as such, this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

Several partners advertise on our behalf and 1CARPARK affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and, where applicable, allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. To ensure that these social media sites work, including; Facebook, Twitter, Google+, 1CARPARK cookies will be set through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

MORE INFORMATION

Hopefully, that has clarified things for you, and as was previously mentioned if there is something that you aren't sure whether you need or not, it's usually safer to leave 1CARPARK cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information, you can contact us through one of our preferred contact methods.

GENERAL TERMS AND CONDITIONS

COMPANY OBLIGATIONS

While the vehicle is within our facilities, it will be insured by the company's insurance company.

The company is responsible for loss, theft, or damage to the exterior of the vehicle as long as it is proven that the damage has been caused by the company's negligence and is proven before the vehicle is removed.

The company assumes no responsibility for any damage or theft of accessories and items that are not fixed in the vehicle. This includes, among others:

- Theft of the Radio/CD player/removable front panel.

- Theft of personal belongings: Mobile phones, Tablets, Computers, clothing items, handbags, or any other object that customers have left in the vehicle.

- Theft of vehicle documents (we remind you that as the vehicle owner you should not leave any original vehicle documents when you leave your vehicle on our premises, and instead you should provide us with a photocopy of the most relevant documents).

The company is not responsible for mechanical and/or electrical breakdowns that may occur during the vehicle's stay in the parking lot. Likewise, the company will not be responsible for wear and tear due to the use of all exterior and interior parts and components of the parked vehicle.

The company will not be responsible for imperceptible damages, both interior and exterior, if there is not enough light, bad weather, or excessive dirt to carry out the reception of your vehicle, since visual inspection is not reliable under those conditions, as well as imperceptible in the photographic report at the time of receiving your vehicle, this avoids possible confusion when claiming very minor damages, which appear when the car is returned washed and without the dirt that hid them at the time of delivery of the vehicle on your part at the beginning of your trip.

The company is not obliged to clean the parked vehicle, the contracted service is that of custody and transfer included. The cleaning offered is a courtesy proposed by the parking lot as a deference to its customers, for this reason the customer declines to make any claim in this regard.

USER OBLIGATIONS.

- It is the responsibility of the customer to remove all non-fixed items and accessories from the vehicle, such as radio panels, mobile phones, vehicle documents, handbags, etc.

- The customer must ensure that the vehicle will be delivered at the designated time between the customer and the company. If the customer does not deliver the vehicle at the designated time, it may result in an additional cost.

- The customer must notify with 24 hours' notice an extension of their original reservation.

- The customer must provide the vehicle key to the company.

- The customer must ensure that the vehicle is legally documented and in a condition to circulate, taxes, corresponding and valid ITV certificate, insurance policy, etc. In many cases, the company receives and delivers the vehicle at the assigned meeting point (for example: Malaga Airport). For this reason, the company reserves the right to deny entry to the premises to any vehicle that does not meet the requirements stipulated by Spanish law.

- In case a repair has to be carried out on the vehicle, the customer will carry it out at the workshop designated by the parking lot and with express authorization from the insurer's adjuster.

- While the customer drives their vehicle on the company's premises, the customer is responsible for any damage that may occur and associated additional costs.

CANCELLATIONS, RATES, AND REFUNDS.

- The confirmation of the web booking request does not guarantee a specific space for your vehicle in the parking lot.

- For all parking reservations, the company must be informed of a cancellation in writing or by calling 952 246 335 - 902 009 620

- The company has the right to restrict or cancel reservations. All services are subject to availability.

- Prices may vary by periods, although the company will do everything possible to maintain prices, we reserve the right to change prices without prior notice.

- Customers with annual contracts have 15 days from the start date to request a cancellation and will receive a refund minus the number of days they have used applying the normal daily parking rate plus a cancellation fee of €50.

- Payment for the service will be made upon return and in cash.

- In case of making a reservation on the same day, the customer will have to face the payment of 4.97 (€ 5), which is the penalty we receive since it is not allowed to attract customers in the terminal itself and we must notify our customers before midnight, so that it appears as our legitimate list of customers.

RESPONSIBILITIES.

- The company has the right to retain the vehicle as a guarantee for any type of debt with the company.

- Claims about vehicles cannot be considered unless they have been reported before leaving the premises.

- No responsibility is accepted for the loss or damage of components and accessories of the vehicle, unless it is proven to be caused by negligence of the company. The marking of damages on each piece must enumerate, if applicable, all existing damages on the same piece. The customer has the obligation to indicate the existence of more than one damage on the same piece marked by the operator. If there are no additional notes, the company will not attend any claim in this regard.

- The company will not be responsible for the loss of the document that certifies and entitles the withdrawal of the vehicle, that is, if the customer loses their receipt and the vehicle is withdrawn by another person for fraudulent purposes, the company will not be responsible.

DATA PROTECTION

In accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data, we inform you about the incorporation of your personal data into a file owned by Carpark Service S.L. for the purpose of providing its services. Likewise, we inform you that Carpark Service S.L. has adopted technical and organizational measures that guarantee the security of personal data and prevent its alteration, loss, treatment or unauthorized access, given the state of technology, the nature of the data stored and the risks to which they are exposed, all in accordance with the provisions of Royal Decree 1720/2007, of December 21, which approves the regulations for the development of Organic Law on Data Protection.

In case you do not wish to receive commercial communications from our company, or to exercise at any time your right of access, rectification, cancellation, and opposition to your data, you may do so by notifying Carpark Service S.L. by letter addressed to. Crta de guadalmar nº 14, 29004 Malaga.